Studiuz values your trust. In order to honor that trust, Studiuz adheres to ethical standards in gathering, using, and safeguarding any information you provide.
If you wish not to agree with any of the terms and conditions of this Policy, kindly refrain from using the Website, Application or until satisfaction for you to use the same by its Sales/Marketing/Technical/Legal Team, avail any of these services.
User Provided Information
The Application/Website/Services records the information you provide when you download and register for the Application or Services. When you register with us, you generally provide
(a) your name, age, email address, phone number, password and your class, board and city;
(b) transaction-related information, such as when you sign up;
(c) information you provide us when you contact us for help;
(d) information you enter into its system when using the Application/Services, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information“, “Sensitive Personal Information” and “Associated Information“. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules“)) shall collectively be referred to as “Information” in this Policy.
Studiuz may use this Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. Studiuz will request you when it need more information that personally identifies you (personal information) or allows us to contact you.
Studiuz will not differentiate between who is using the device to access the Application, Website or Services, so long as the log in/access credentials match with yours. In order to make the best use of the Application/Website/Services and enable your Information to be captured accurately on the Application/Website/Services, it is essential that you have logged in using your own credentials.
Studiuz will, at all times, provide the option to you, not to provide the Personal Information or Sensitive Personal Information, which it seeks from you. Further, you can, at any time while using the Application/Services, also have an option to withdraw your consent given earlier to it, to use such Personal Information or Sensitive Personal Information. Withdrawal of the consent by you is required to be sent in writing to us at the contact details provided in this Policy below. In any such event, Studiuz or the Company fully reserves the right to withdraw further usage of the Application/Website or provide any further Services thereunder to you.
Automatically Collected Information
In addition, the Application/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services. As is true for most Mobile applications, Studiuz also collects other relevant information as per the permissions that you provide.
Studiuz uses an outside credit card processing company to bill you for the services availed by you. These companies do not retain share, store or use personally identifiable information of you for any other purpose.
Use of your Personal Information
Studiuz uses the collected Information to analyze trends, to conduct research, to administer the Application/Services, to learn about each user’s learning patterns and movements around the Application/Services and products and to gather demographic information and usage behavior about its user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application and its Services. Studiuz will share your information with third parties only in the ways that are described below in this Policy.
Studiuz does not sell, trade or rent your Information to any third party unless, we have been expressly authorized by you either in writing or electronically to do so. Studiuz may at times provide aggregate statistics about its customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.
Studiuz will occasionally send email notices or contact you to communicate about its Services and benefits, as they are considered an essential part of the Services you have chosen.
Studiuz may disclose Information:
• as required by law, such as to comply with a subpoena, or similar legal process;
• to enforce applicable ToU, including investigation of potential violations thereof;
• when it believes in good faith (doctrine of uberrima fides) that the disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
• with its trusted services providers who work on its behalf, do not have an independent use of the information Studiuz discloses to them, and have agreed to and adhered to the rules set forth in this Policy;
• to protect against imminent harm to the rights, property or safety of the Application/Website/ Studiuz Education Private Limited or its users or the public as required or permitted by law;
• with third party service providers in order to personalize the Application/Website/Services for a better user experience and to perform behavioral analysis;
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with Studiuz.
Access to your Personal Information
Studiuz will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from its Application/Services/Website. Studiuz adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only upon you forgetting the password for its Application/Website or Services, Studiuz will have a right to reset the same to you with your prior approval as per standard web practices.
Studiuz may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which it perceives might be useful for you.
Studiuz are concerned about safeguarding the confidentiality of your Information. Studiuz provide physical, electronic, and procedural safeguards to protect Information it processes and maintain. An illustration being, Studiuz limits access to this Information to authorized employees only who need to know that information in order to operate, develop or improve its Application/Services/Website. Please be aware that, although Studiuz endeavor is to provide stringent security, for information it possesses and maintains, no security system can prevent all potential security breaches.
When you access Studiuz Website/Application, its servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Studiuz Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact it at:
Grievance Officer: Mr. Puneet Jain
Email Id: Puneet@studiuz.com
Reach out to us on email@example.com, in case of any queries.